Providing excellent customer service is essential to the long-term viability of the business. Vecademy’s Customer Service course introduces the fundamental elements of the customer service and explains how it can be applied in any organization. Following this, it describes how a business can develop it’s customer service program to the highest level.
Vecademy’s customer service course also details the role of customer service in the hospitality industry, the retail industry and the public sector. These sections explain the elements of customer service that should be focused on in these sectors.
This course is ideal for business managers, business owners and entrepreneurs who wish to learn how to implement an effective customer service program in their organization.
This course will also be of great interest to retail staff, hospitality workers and public servants who wish to become more proficient at providing friendly and more effective customer service.
- Lectures 0
- Quizzes 0
- Duration 50 hours
- Skill level All levels
- Language English
- Students 0
- Assessments Yes